Privacy Policy
Last updated: December 2025
We care about your privacy. This policy describes what personal data we collect, why we collect it, how we use and share it, and the choices you have.
Information We Collect
- Account details: Name, email, and other contact information you provide when creating an account or contacting support.
- Payment details: Billing details processed by Stripe; we do not store full card numbers on our servers.
- Usage data: Device and log data (e.g., IP address, browser type, actions taken) for security, analytics, and reliability.
- Support communications: Messages and attachments you send to our team.
- Integration data: Identifiers and metadata required for third-party integrations (e.g., email and notification services).
How We Use Information
- Provide and maintain the service, authenticate users, and process transactions.
- Communicate important updates, billing notices, and support responses.
- Monitor performance, secure the platform, and prevent fraud or abuse.
- Comply with legal obligations and enforce our terms.
How We Share Information
- Payments: Processed by Stripe. See Stripe’s Privacy Policy.
- Infrastructure: AWS for hosting, email delivery (SES), notifications (SNS), and queuing (SQS).
- Service providers: Vendors that support analytics, security, and customer support under appropriate safeguards.
- Legal: When required by law or to protect rights, safety, and service integrity.
We do not sell personal data.
Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, measure usage, and improve the experience. You can control cookies through your browser settings; some features may not function without them.
Data Retention
We keep personal data only as long as needed for the purposes above, to meet legal or accounting requirements, or to resolve disputes. We delete or anonymize data when it is no longer required.
Data Security
We use industry-standard safeguards (encryption in transit, access controls, monitoring) to protect data. No method of transmission or storage is completely secure; use the service at your own risk.
Your Choices & Rights
- Request access to or deletion of your personal data by emailing support.
- Update account details and communication preferences in your settings.
- Opt out of non-essential emails via unsubscribe links.
- Manage cookies in your browser settings.
Changes to This Policy
We may update this policy to reflect product or legal changes. If updates are significant, we will notify you (for example, by email or in-app notice). Continued use after changes means you accept the updated policy.
Contact Us
Questions or requests about this policy? Contact us at support@[yourdomain].com.